Shipping policy

Thank you for shopping at Lil Sneakerheads! We are dedicated to providing you with exceptional service, ensuring your orders are promptly and accurately shipped. Please review the following Shipping Policy for details on how we handle shipping.

Processing Time

  • Orders are processed within 1-2 business days after payment verification.
  • We process orders at 12pm (noon) on Mondays, Wednesdays, and Fridays.
  • Orders placed after 12pm on these days will be processed on the next processing day.

Shipping Methods and Delivery Time

  • We offer various shipping options, including standard and expedited shipping.
  • Delivery times vary based on the shipping method selected and your location.
  • Estimated delivery times are provided at checkout according to your selected shipping method and destination.
  • Note: Delivery times may be affected by external factors like weather, carrier delays, and holidays.

Shipping Rates

Shipping rates are calculated based on item weight, shipping method, and delivery location. You can view shipping rates during checkout before completing your purchase. Shipping on orders $25 or more are FREE.

Order Tracking

Upon shipping, you'll receive a confirmation email containing tracking information. Use the provided tracking number on our website or the carrier's website to monitor your order's status.

Shipping Restrictions

We do not ship to P.O. boxes or APO/FPO addresses.

Incomplete or Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. Lil Sneakerheads is not liable for orders shipped to incorrect or incomplete addresses provided by the customer. Please verify your shipping address before finalizing your order.

Lost or Stolen Packages

Once packages are marked as delivered by the carrier, Lil Sneakerheads is not responsible for lost or stolen packages. If you suspect your package is lost or stolen, please file a claim with the carrier directly. Contact us for assistance, and we'll endeavor to help resolve the issue.

Order Cancellation

Orders cannot be canceled once shipped. If you need to make changes or cancel your order before shipping, please contact us promptly.

Contact Us

For any questions or concerns regarding our Shipping Policy, reach out to us at shop@lilsneakerheads.com or through our website's contact form.

Policy Updates

Lil Sneakerheads reserves the right to update or amend this Shipping Policy without prior notice. Any revisions become effective immediately upon posting on our website.

By placing an order with Lil Sneakerheads, you agree to adhere to this Shipping Policy. Thank you for choosing Lil Sneakerheads!